Effective Date: September 21, 2025
Last Updated: October 1, 2025

1. Introduction

Eco Pick Ltd (“we,” “our,” “us”) respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, and safeguard information when you visit our website eco-pick.com, contact us, or engage with our products and services.

2. Information We Collect

We may collect the following information:

  • Personal Information: Name, email address, company name, phone number, job title, and any details you provide through forms (e.g., quote requests, contact forms, ESG partnership inquiries).

  • Technical Information: IP address, browser type, operating system, referring/exit pages, and device details (collected automatically through cookies and analytics tools).

  • Transactional Information: Records of quotes, orders, or communications with us.

3. How We Use Your Information

We use your information for:

  • Responding to inquiries and processing quote requests.

  • Providing products, services, and ESG partnership information.

  • Improving our website, marketing campaigns, and user experience.

  • Complying with legal obligations, including environmental and trade regulations.

  • Communicating with you about offers, updates, and sustainability initiatives (with your consent).

4. Legal Basis for Processing

We process personal data on the following bases:

  • Consent: When you opt-in to receive newsletters or updates.

  • Contractual necessity: When processing information to provide services you request.

  • Legal compliance: When required by law or regulation.

  • Legitimate interests: To improve services, conduct marketing, and support ESG initiatives.

5. Sharing Your Information

We do not sell or trade your personal data. We may share information only with:

  • Trusted Partners: Distributors, logistics providers, and our manufacturing partners where necessary to deliver services.

  • Service Providers: IT, analytics, and email marketing platforms that support our operations.

  • Legal Authorities: Where required to comply with law, regulation, or legal process.

6. Data Retention

We retain personal data only as long as necessary for the purposes outlined in this policy, unless a longer retention period is required by law.

7. Cookies & Tracking

Our website may use cookies and analytics tools (e.g., Google Analytics) to:

  • Monitor website performance and improve content.

  • Understand visitor behavior to enhance usability.

  • Remember preferences where applicable.

You may adjust cookie preferences via your browser settings.

8. Your Rights

Under data protection laws (including GDPR and Mauritius’ Data Protection Act), you have the right to:

  • Access, correct, or delete your personal information.

  • Withdraw consent at any time (for marketing communications).

  • Restrict or object to certain data processing activities.

  • Request data portability.

To exercise your rights, please contact us at hello@eco-pick.com.

9. Security of Information

We use appropriate technical and organizational measures to safeguard personal data from unauthorized access, disclosure, alteration, or destruction.

10. International Transfers

As Eco Pick Ltd works with global partners, personal data may be transferred outside Mauritius. We ensure such transfers are protected by appropriate safeguards and contractual agreements.

11. Updates to this Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated “Last Updated” date.

12. Contact Us

For questions about this Privacy Policy or how we process your data, please contact:

Eco Pick Ltd
Email: hello@eco-pick.com
Website: eco-pick.com